Examining the influence of offshore service jobs on personal circumstances and employability
This study empirically examines how personal circumstances influence BPO job choice and have implications for workers' future employability. In this paper we focus on the experiences of more than 400 current and former BPO workers in the Philippines. Based on survey and interview data, the re...
|Published in:||Philippine Journal of Labor and Industrial Relations Vol. 33 (2015), 159-186|