TY  - BOOK
T1  - Difficult conversations how to discuss what matters most
A1  - Stone, Douglas
A2  - Patton, Bruce
A2  - Heen, Sheila
LA  - English
PP  - New York, N.Y.
PB  - Penguin Books
YR  - 2000
UL  - https://ds.mainlib.upd.edu.ph/Record/UP-99796217605839497
OP  - 250
CN  - BF 637 C45 S78 2000
SN  - 014028852X (pbk.)
KW  - Interpersonal communication.
KW  - Interpersonal communication : Case studies.
KW  - Communication.
KW  - Interpersonal relations.
ER  -