TY - BOOK T1 - Continuous improvement and measurement for total quality a steam-based approach A1 - Kinlaw, Dennis C. LA - English PP - San Diego, Calif. PB - Pfeiffer & Co. YR - 1992 UL - https://ds.mainlib.upd.edu.ph/Record/UP-99796217607013411 OP - 250 CN - HD 62.15 K56 KW - Total quality management. KW - Quality circles. KW - Quality control. KW - Work groups. ER -