TY - THES T1 - Tracing the path between coaching and performance a study of coaching in an inbound call center program A1 - Sy Su, Chadwick Co 1981- LA - English UL - https://ds.mainlib.upd.edu.ph/Record/UP-99796217608977897 NO - Thesis (M.A. Communication Research)--University of the Philippines, Dililman. NO - Vita. CN - LG 995 2009 M3 S97 KW - Employees : Coaching of. KW - Employees : Training of. KW - Performance. KW - Call centers : Personnel management : Philippines. KW - Customer services : Management : Philippines. ER -