TY - BOOK T1 - Observing the user experience a practitioner's guide to user research A1 - Goodman, Elizabeth 1976- A2 - Kuniavsky, Mike A2 - Moed, Andrea LA - English PP - Waltham, Mass. PB - Morgan Kaufmann YR - 2012 ED - 2nd ed. UL - https://ds.mainlib.upd.edu.ph/Record/UP-99796217611289833 OP - 585 CN - TA 166 G66 2012 SN - 9780123848697 (pbk.) KW - User-centered system design. KW - Observation (Scientific method) ER -