Service systems management and engineering creating strategic differentiation and operational excellence by Chang, C. M. 1935-

Available for University of the Philippines Diliman College of Engineering via e-Textbook Reserves under Vital Source. Click here to access
Also available remotely for University of the Philippines Diliman College of Engineering. Click here to access thru Remote Access via EZProxy

Service systems management and engineering creating strategic differentiation and operational excellence by Chang, C. M. 1935-

Also available online for University of the Philippines Diliman via Wiley Online Library. Click here to access

Service systems management and engineering creating strategic differentiation and operational excellence by Chang, C. M. 1935-

Available for University of the Philippines Diliman via Wiley Online Library. Click here to access