Building safer healthcare systems a proactive, risk based approach to improving patient safety by Spurgeon, P., Cross, Stephen, Flanagan, Hugh, Sujan, Mark-Alexander

Available for University of the Philippines Diliman via SpringerLink. Click here to access
Also available remotely for University of the Philippines Diliman via SpringerLink. Click here to access thru EZproxy

Public sector managerial effectiveness theory and practice in the NHS by Flanagan, Hugh 1948-

Public sector managerial effectiveness theory and practice in the National Health Service by Flanagan, Hugh 1948-