Showing 1 - 2 results of 2 for search 'Gronroos, Christian 1947-', query time: 0.03s Refine Results
  1. 1

    Service management and marketing customer management in service competition by Gronroos, Christian 1947-

    Published 2007
    Book

    Service management and marketing customer management in service competition
  2. 2

    Service management and marketing managing the moments of truth in service competitions by Gronroos, Christian 1947-

    Published 1990
    Book

    Service management and marketing managing the moments of truth in service competitions

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