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Assessing service quality satisfying the expectations of library customers by Hernon, Peter
Published 2015Call Number: loading...
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Getting started with evaluation by Hernon, Peter, Dugan, Robert E. 1952-, Matthews, Joseph R.
Published 2014Call Number: loading...
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3
Reflecting on the future of academic and public libraries
Published 2013Call Number: loading...
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4
Reflecting on the future of academic and public libraries
Published 2012Call Number: loading...
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5
Engaging in evaluation and assessment research by Hernon, Peter, Dugan, Robert E. 1952-, Nitecki, Danuta A.
Published 2011Call Number: loading...
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6
Shaping the future advancing the understanding of leadership
Published 2010Call Number: loading...
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7
Making a difference leadership and academic libraries
Published 2007Call Number: loading...
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8
Academic librarians as emotionally intelligent leaders
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9
Academic librarians as emotionally intelligent leaders
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10
Improving the quality of library services for students with disabilities
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