Showing 1 - 7 results of 7 for search 'Heskett, James L.', query time: 0.05s Refine Results
  1. 1

    What great service leaders know and do creating breakthroughs in service firms by Heskett, James L.

    Published 2015
    Book

    What great service leaders know and do creating breakthroughs in service firms
  2. 2

    Corporate culture and performance by Kotter, John P. 1947-

    Published 1992
    Book

    Corporate culture and performance
  3. 3

    The service management course cases and readings by Sasser, W. Earl

    Published 1991
    Book

    The service management course cases and readings
  4. 4

    Service breakthroughs changing the rules of the game by Heskett, James L.

    Published 1990
    Book

    Service breakthroughs changing the rules of the game
  5. 5

    Managing in the service economy by Heskett, James L.

    Published 1986
    Book

    Managing in the service economy
  6. 6

    Student Resource Manual to accompany marketing by Heskett, James L.

    Published 1976
    Book

    Student Resource Manual to accompany marketing
  7. 7

    Marketing by Heskett, James L

    Published 1976
    Book

    Marketing

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