Showing 1 - 2 results of 2 for search 'Kessler, Sheila', query time: 0.03s
Refine Results
-
1
Measuring and managing customer satisfaction going for the gold by Kessler, Sheila
Published 1996Call Number: loading...
Located: loading...Book loading... -
2
Total quality service a simplified approach to using the Baldrige Award criteria by Kessler, Sheila
Published 1995Call Number: loading...
Located: loading...Book loading...