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Customer service skills for success by Lucas, Robert W.
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Training workshop essentials designing, developing, and deliveering learning events that get results by Lucas, Robert W.
Published 2009Call Number: loading...
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3
Creative learning activities and games that really engage people by Lucas, Robert W.
Published 2007Call Number: loading...
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4
Customer service building successful skills for the twenty-first century by Lucas, Robert W.
Published 2005Call Number: loading...
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5
People strategies for trainers 176 tips and techniques for dealing with difficult classroom situations by Lucas, Robert W.
Published 2005Call Number: loading...
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6
The creative training idea book inspired tips and techniques for engaging and effective learning by Lucas, Robert W.
Published 2003Call Number: loading...
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7
The big book of flip charts a comprehensive guide for presenters, trainers, and team facilitators by Lucas, Robert W.
Published 2000Call Number: loading...
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8
Job strategies for new employees by Lucas, Robert W.
Published 1996Call Number: loading...
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9
Customer service skills and concepts for business by Lucas, Robert W.
Published 1996Call Number: loading...
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Training of
Customer services
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Activity programs in education
Adult learning
Business presentations
Conflict management
Effective teaching
Employee
Employee orientation
Employee training personnel
Employees, Training of
Interpersonal communication
Supervisors
Teams in the workplace
Vocational guidance
Workshop (Adult education)