The Quest for loyalty creating value through partnership

Ngā taipitopito rārangi puna kōrero
Ētahi atu kaituhi: Reichheld, Frederick F.
Hōputu: Pukapuka
Reo:Ingarihi
I whakaputaina: Boston, Mass. Harvard Business School Press c1996.
Rangatū:Harvard business review book series
Ngā marau: