A general survey on the customer satisfaction rating of shoppers in the design layout of two bookstores in Metro Manila

This study presented and evaluated the design layout of two bookstores through a random convenience survey among 100 bookstore customers, to determine their level of shopping experience inside the stores. The respondents were asked to answer a thirty-item questionnaire in order to identify their boo...

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Bibliographic Details
Main Author: Sastre, Evangeline Edio
Other Authors: Faustino, Johanna Acab
Format: Thesis
Language:English
Published: 2006.
Subjects: