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  1. 1

    Front office operations a guide to effective customer service by Bajao, Grayfield T., Osorio, Rene D.

    Published 2020
    Book

    Front office operations a guide to effective customer service
  2. 2

    Managing design conversations, project controls and best practices for commercial design and construction projects

    Published 2019
    Book

    Managing design conversations, project controls and best practices for commercial design and construction projects
  3. 3

    Measuring service quality in banks the Philippine experience by Talavera, Ma. Gloria V.

    Published 2018
    Book

    Measuring service quality in banks the Philippine experience
  4. 4

    Services marketing integrating customer focus across the firm by Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.

    Published 2018
    Book

    Services marketing integrating customer focus across the firm
  5. 5

    Behavioral finance for private banking from the art of advice to the science of advice by Bachmann, Kremena, De Giorgi, Enrico G. 1975-, Hens, Thorsten

    Published 2018
    Book

    Behavioral finance for private banking from the art of advice to the science of advice
  6. 6

    Yes! on demand how to create winning, customized library service by Middleton, Kathy L.

    Published 2017
    Book

    Yes! on demand how to create winning, customized library service
  7. 7

    The Routledge handbook of hospitality studies

    Published 2017
    Book

    The Routledge handbook of hospitality studies
  8. 8

    Service management an integrated approach

    Published 2017
    Book

    Service management an integrated approach
  9. 9

    The Routledge handbook of consumer behaviour in hospitality and tourism

    Published 2017
    Book

    The Routledge handbook of consumer behaviour in hospitality and tourism
  10. 10

    Designing for service key issues and new directions

    Published 2017
    Book

    Designing for service key issues and new directions

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