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Envisioning the future of reference trends, reflections, and innovations

Evaluation of digital reference services among academic and research libraries in Metro Manila towards the development of digital reference service guidelines for the Philippines حسب Natividad, Karen Cecille V.

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Managing reference today new models and best practices حسب Cassell, Kay Ann

A study on the level of adherence of the UP Diliman Main Library Virtual reference services to the RUSA guidelines for implementing and maintaining VRS حسب Labiano, Faye F.

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The reference interview today negotiating and answering questions face to face, on the phone, and virtually حسب Harmeyer, Dave 1956-

Serving online customers lessons for libraries from the business world حسب Barclay, Donald A.

A study on the awareness and preference of digital reference services of the Quezon City Public Library users حسب Espinosa, Zyra J.

Reference reborn breathing new life into public services librarianship

Reference and information services in the 21st century an introduction حسب Cassell, Kay Ann

An assessment of chat reference service usage patterns and trends at the Rizal Library, Ateneo de Manila University and the University of the Philippines Diliman Main Library حسب Bagunu, Jessie Rose M.