Factors Affecting the Oral Healthcare-seeking behavior of call center agents in Arriva Medical Philippines

INTRODUCTION: Healthcare-seeking behavior is the decision to engage in the utilization of healthcare systems. Factors such as socio-economic variables, demographics, type of illness, access to services, and perceived quality of services influence this behavior (MacKian,2003). Call center agents ar...

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Bibliographic Details
Main Authors: Buchan, Patricia Pamela G. (Author), Cruz, Patricia Grace G. (Author)
Other Authors: Arevalo, Jean C. (research, co-author.), Estrera, Kristine Rachelle P. (research adviser.)
Format: Thesis
Language:English
Published: Manila Department of Community Dentistry, University of the Philippines Manila 2017.
Subjects: