Measuring service quality in banks the Philippine experience

Measuring service quality in banks the Philippine experience

Bibliographic Details
Main Author: Talavera, Ma. Gloria V.
Format: Book
Language:English
Published: Quezon City Cesar E.A. Virata School of Business, University of the Philippines c2018
Series:UPVSB professorial chair lecture 18-03
Subjects:
Customer services > Quality control.
Banks and banking > Philippines > Customer services.