Service systems management and engineering creating strategic differentiation and operational excellence

Bibliographic Details
Main Author:	Chang, C. M. 1935- (Author)
Format:	Electronic Resource
Language:	English
Published:	Hoboken, New Jersey John Wiley & Sons, Inc. [2018]
Subjects:	Systems engineering. Management information systems. Service industries > Information technology > Management. Electronic books.
Online Access:	Available for University of the Philippines Diliman College of Engineering via e-Textbook Reserves under Vital Source. Click here to access Also available remotely for University of the Philippines Diliman College of Engineering. Click here to access thru Remote Access via EZProxy